These Terms & Conditions govern your use of the SYTCH website and your purchase of products from SYTCH.

By using this website or placing an order, you agree to these Terms & Conditions.

2.1 About SYTCH

Business Name: SYTCH

Address:
Moreshwar 19 East Building, Shop No. 29,
Nerul East, Sector 19A, Nerul,
Navi Mumbai, Maharashtra – 400706, India

Phone: +91 91371 86195

Email: stytchindia@gmail.com

2.2 Website Use

You agree to use the website only for lawful purposes.

You must not:

  • Attempt unauthorized access
  • Introduce malicious code
  • Interfere with website operation
  • Copy website content for commercial use without permission
  • Misuse customer accounts
  • Submit fraudulent information
  • Use the website to conduct unlawful activities

2.3 Product Information

SYTCH makes reasonable efforts to ensure that:

  • Product descriptions are accurate
  • Product images represent the products appropriately
  • Prices are displayed correctly
  • Availability information is reasonably current

However, colours may appear differently depending on your device, screen settings and lighting.

Minor variations in fabric, stitching, texture or finish may occur.

2.4 Product Availability

Products are subject to availability.

SYTCH may update inventory without prior notice.

If an order is accepted for a product that subsequently becomes unavailable, SYTCH may contact the customer regarding an alternative, cancellation or applicable refund.

2.5 Prices

Product prices are displayed on the website.

Prices may change from time to time.

The applicable price for an order is the price displayed at the time the order is placed, subject to correction of obvious pricing errors.

Applicable taxes and delivery charges should be displayed at the appropriate stage of checkout.

2.6 Order Acceptance

Submitting an order constitutes a request to purchase.

SYTCH may verify an order before fulfilment.

An order may be cancelled or declined where reasonably necessary because of:

  • Product unavailability
  • Incorrect pricing
  • Payment issues
  • Suspected fraud
  • Incorrect customer information
  • Delivery limitations
  • Technical errors
  • Other legitimate operational reasons

Where SYTCH cancels a prepaid order, the applicable amount will be processed for refund in accordance with the refund procedure.

2.7 Payment

Customers must provide valid payment information through the available payment methods.

SYTCH does not ask customers to share passwords, card PINs or CVV numbers through customer-support channels.

2.8 Delivery

Delivery is subject to:

  • Product availability
  • Customer address
  • PIN-code serviceability
  • Courier availability
  • Weather
  • Public holidays
  • Logistics conditions
  • Other circumstances outside reasonable control

For complete information, see the Shipping & Delivery Policy.

2.9 Returns and Refunds

Returns and refunds are governed by the Returns & Refund Policy published on the SYTCH website.

Customers should review the eligibility requirements before placing a return request.

2.10 Intellectual Property

All original:

  • Logos
  • Brand elements
  • Product photographs
  • Graphics
  • Website designs
  • Text
  • Videos
  • Illustrations
  • Marketing material

belong to SYTCH or the relevant rights holder unless otherwise stated.

They may not be copied, reproduced or commercially exploited without authorization.

2.11 Reviews

Customers must not submit reviews containing:

  • False information
  • Abusive language
  • Threats
  • Personal information of another person
  • Illegal material
  • Misleading claims
  • Promotional spam

SYTCH may moderate or remove content that violates applicable rules.

2.12 Limitation

SYTCH will take reasonable steps to operate the website reliably, but temporary interruptions may occur because of maintenance, technical issues, hosting problems, network problems or circumstances outside our reasonable control.

2.13 Changes

SYTCH may modify these Terms & Conditions from time to time.

Updated terms will be published on this page.

2.14 Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of India.

Any dispute will be subject to applicable legal jurisdiction and consumer-protection rights.